Shipping policy
Effective Date: January 20, 2020
At Earplugs.ZenShop.cn, we partner with UPS to deliver your quiet quickly and reliably, shipping exclusively from our facility at 4584 Edsel Road, Long Beach, California, United States.
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Order Processing:
All orders are processed within 1-2 business days (excluding weekends/holidays). You’ll get a confirmation email with your order details as soon as payment clears. -
UPS Shipping Options:
- Domestic (U.S.):
- UPS Ground: 3-5 business days | $5.99 flat rate (free on orders over $35)
- UPS 2nd Day Air: 2 business days | $12.99
- UPS Next Day Air: 1 business day | $19.99
- International:
- UPS Worldwide Saver: 3-5 business days (varies by country)
- UPS Standard: 7-14 business days
Costs calculated at checkout based on destination and weight.
- Domestic (U.S.):
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Tracking & Delivery:
Once shipped, you’ll receive a tracking number via email. Use it to monitor progress on UPS.com. Deliveries require no signature—packages are left at your door unless specified otherwise. -
Restrictions & Exceptions:
- We don’t ship to P.O. boxes, APO/FPO addresses, or countries with import restrictions on earplugs (check our FAQ for a full list).
- International orders may incur customs duties/taxes (paid by the recipient, as we don’t cover these).
- Delays due to weather, customs, or carrier issues are rare but possible—we’ll help resolve them if they occur.
Updated on 3rd, August, 2024